SonicWall product management and engineering teams are mitigating an issue in Network Security Manager (NSM) On-Prem. In observed cases, backups created by NSM On-Prem 2.3.4-6-R15 or earlier may be corrupted and could potentially lead to information loss if used to restore the system.
SonicWall strongly advises customers not to restore from backups created by NSM On-Prem 2.3.4-6-R15 or earlier until updated firmware is made available and applied.
A detailed workaround is being tested and will be outlined in a dedicated knowledge base (KB) article. Once available, a follow-up communication will be sent.
OVERVIEW
Product: Network Security Manager (NSM) On-Prem
Impacted Version(s): NSM 2.3.4-6-R15 or earlier
Product: Network Security Manager (NSM) On-Prem
Impacted Version(s): NSM 2.3.4-6-R15 or earlier
Fixed Version(s): NSM 2.3.4-6-R16 (release in July 2023)
Notes: NSM SaaS is not impacted. Workaround resolution for NSM On-Prem will be communicated as soon as available.
IMPORTANT: Adhering to industry best practices, SonicWall does not provide support (e.g., technical support, firmware updates/upgrades, hardware replacements) for products that have reached End-of-Support (EOS) status. View the SonicWall Product Lifecycle Table for more information.
